Water damage in a commercial property can be a catastrophic event, disrupting business operations, affecting inventory, and potentially compromising safety. Whether caused by a burst pipe, a leaky roof, or severe flooding from a storm, how you respond to water damage is crucial to minimizing long-term impacts on your business. While knowing the appropriate steps to take is essential, it’s equally important to understand what not to do. Here’s a comprehensive guide on what not to do after water damage to your business occurs.

1. Don’t Delay Response: In a commercial setting, time is of the essence! Delaying action after discovering water damage can lead to more extensive damage and higher repair costs. Water damage can quickly escalate, affecting structural integrity, causing mold growth, and damaging equipment and inventory. Contact a professional restoration service immediately to address the damage and begin the recovery process.

2. Don’t Enter Unsafe Areas: Water damage can compromise the structural integrity of your commercial property. Entering unsafe areas can pose serious risks to your health and safety. Look for signs of structural damage, such as sagging ceilings, cracked walls, leaking roofs or unstable floors. Ensure the affected areas are safe to enter before proceeding. If you’re unsure about the safety of the area, consult with a professional before entry.

3. Don’t Use Electrical Equipment: Water and electricity are a dangerous combination. Avoid using electrical equipment, outlets, or appliances that have been exposed to water. This includes turning on lights, computers, or other machinery that may have come into contact with water. Be sure to have a licensed electrician inspect your electrical system before restoring power to any affected areas to prevent electrocution risks.

4. Don’t Attempt DIY Repairs Without Expertise: While DIY repairs might seem like a cost-effective solution, they can often lead to more significant problems if not done correctly. Commercial properties require specialized knowledge and equipment for effective water damage restoration. Attempting repairs without proper expertise can result in incomplete restoration and potential future issues. It’s best to rely on professional restoration services with the experience and tools needed for comprehensive repairs.

5. Don’t Use Heat Sources to Dry Out the Area: Using heat sources like space heaters to dry out water-damaged areas is not advisable. Although it may seem intuitive, using excessive heat can further damage materials and may not effectively address hidden moisture. Instead, use dehumidifiers and industrial fans designed for water damage restoration. Professional restoration services have the specialized equipment needed for effective water extraction and drying, ensuring that affected areas are restored without causing additional damage.

6. Don’t Ignore Mold Growth: Mold can begin to grow within 24 to 48 hours after water damage. Ignoring mold growth can lead to serious health issues and further property damage. Even if mold isn’t immediately visible, it can develop in hidden areas. Professional mold remediation services can assess and address mold problems, ensuring a safe environment for your employees and customers.

7. Don’t Dispose of Damaged Items Prematurely: Before disposing of water-damaged items, document them thoroughly for insurance purposes. Take photos and make a detailed list of damaged equipment, inventory, and furnishings. Many insurance policies require this documentation to process claims, so make it easy for them to do their job and for you to get back to your life as quickly as possible. Disposing of items before completing this documentation can hinder your ability to recover insurance compensation.

8. Don’t Neglect to Contact Your Insurance Company: Failing to contact your insurance company promptly can delay or complicate your claim process. Notify your insurer as soon as possible after discovering water damage. Provide them with all necessary information and documentation to support your claim. Insurance companies often have specific procedures and deadlines for filing claims, so following their guidelines is crucial.

9. Don’t Skip the Cleaning Process: Water damage often brings not only water but also contaminants, debris, and bacteria. Skipping the cleaning process can lead to health hazards and further damage. Ensure that all affected areas are thoroughly cleaned and disinfected. Professional cleaning services can effectively handle contamination and ensure that your property is safe and sanitary and ready to resume business.

10. Don’t Overlook Secondary Damage: Water damage can lead to secondary issues such as structural deterioration, wood rot, and compromised foundations. These secondary damages can become severe if not addressed promptly. Look out for signs such as peeling paint, musty odors, and warped surfaces. Professional restoration services can identify and address these secondary issues to prevent further damage.

11. Don’t Ignore the Need for Professional Assessment: Even if the damage seems minor, a professional assessment is crucial. Water damage can be deceptive, with hidden issues that may not be immediately visible. Professionals can conduct a thorough assessment to identify all areas of concern and ensure comprehensive restoration. Their expertise helps in addressing all aspects of the damage effectively.

12. Don’t Neglect Follow-Up Inspections: After the initial cleanup and repairs, follow up to ensure that all issues have been resolved. Monitor the affected areas for signs of recurring problems, such as leaks or mold growth. Regular inspections and maintenance can help prevent future water damage and ensure that your property remains in good condition. Schedule periodic follow-up visits with your restoration professionals to maintain the integrity of your commercial property.

13. Don’t Forget to Communicate with Stakeholders: In a commercial setting, effective communication with employees, customers, and other stakeholders is essential. Inform your employees about the status of the property, any potential hazards, and steps being taken to address the damage. Clear communication helps in managing expectations and maintaining trust during the recovery process.

Handling water damage in a commercial property requires prompt and careful action to minimize its impact on your business. By avoiding these common mistakes, you can better manage the aftermath and facilitate a smoother recovery process. Remember, professional assistance is often necessary to address water damage thoroughly and effectively. If you’re unsure about any aspect of dealing with water damage, don’t hesitate to seek help from experienced professionals. Taking the right steps now can save you time, money, and stress in the long run, ensuring a quicker return to normal operations and business continuity.

Why Choose NDS for Water Damage Restoration

Your comprehensive business plan should include preparing for emergencies and natural disasters because lost time translates to lost revenue and potentially lost customers. With the NDS PRIME™ program, you gain the peace of mind that comes from a program designed to minimize business and financial disruptions, ensuring swift recovery from property damage or loss.

With over 5 decades of expertise in disaster recovery and property restoration, NDS is your trusted partner. Our experienced professionals are committed to providing prompt and effective solutions using cutting-edge technologies and industry-leading practices.

Contact us today for immediate support and let our expertise ensure a smooth restoration process, guiding you to a swift and precise recovery of your property.