Why Should You Choose NDS?

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Rapid Response 24/7

At NDS, we pride ourselves on our rapid response capabilities. When disaster strikes, our team is ready to spring into action, providing quick and efficient assistance to our clients. Our 24/7 availability ensures that you never have to face challenges alone – we are here to respond promptly and effectively, helping you navigate through any unexpected event. Trust in NDS for swift and reliable support when you need it most.

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30+ Years of Experience

With over 30 years of experience, NDS professionals are here to ensure a timely and cost-effective recovery for commercial and multi-family properties, schools, airports, water treatment plants, and other facilities. We bridge the gap between Insurance and FEMA Public Assistance (PA), supporting recovery initiatives through NDS Managed Programs and pre-defined continuity of operations plans (COOP). Trust us to be there when you need us most.

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Certified in the USA, Canada, and the Caribbean

With general contracting licenses and trade certifications across the USA, Canada, and the Caribbean, we possess the expertise and resources to tackle any restoration challenge. Our goal is to provide you with comprehensive support during your time of need, ensuring that your property and assets are restored to their pre-loss condition.

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1000+ Satisfied Clients

At NDS, our top priority is our clients' satisfaction, and we take immense pride in the positive feedback we receive. Our clients range from various industries, including hospitality, education, government, healthcare, retail, insurance providers, property management, and senior living. With our experienced team and reliable services, we have been able to help countless businesses and individuals recover from unexpected events, ensuring their properties are restored to their pre-loss condition. Don't just take our word for it – see what our satisfied clients have to say about working with NDS.

Water Damage Restoration FAQ

  • How quickly can you respond to a water damage emergency?

    We offer 24/7 emergency response and strive to be on-site within hours to secure your business, minimize damage, and begin restoration promptly. A fast response helps prevent mold growth and keeps your operations on track.

  • What steps do you take to remove water from commercial properties?

    Using industrial-grade pumps and vacuums, we swiftly extract water from affected areas. We then deploy high-powered dehumidifiers and air movers to thoroughly dry the space, eliminating all moisture to prevent further damage.

  • How do you prevent mold growth after water damage?

    Following water extraction, we dehumidify, treat with antimicrobial agents, and monitor humidity to ensure mold doesn’t develop. Our team adheres to industry standards to secure your property’s long-term safety.

  • How long does the water damage restoration process take?

    The duration depends on the extent of the damage. Minor cases may resolve in days, while significant damage could require a week or more. We’ll assess the situation and provide a clear timeline at the outset.

  • Will my business need to close during the water damage restoration process?

    In severe cases, temporary closure may be necessary to ensure safety. We’ll assess your specific needs and offer guidance to minimize downtime, prioritizing your safety and operational continuity.

  • What causes commercial water damage, and how can it be prevented?

    Water damage can result from plumbing issues, roof leaks, flooding, and appliance malfunctions. We offer recommendations for preventive measures, such as routine maintenance, sump pump installation, and identifying potential vulnerabilities.

  • Are your technicians certified to handle commercial water damage restoration?

    Yes, our technicians are fully certified and trained in advanced water damage restoration for commercial properties. We adhere to all quality and safety standards to provide reliable and effective service.

  • What should I expect regarding the cost of commercial water damage restoration?

    The cost varies based on damage extent, affected areas, and additional services, such as mold remediation or reconstruction. After an assessment, we provide a detailed estimate and work with your budget and insurance options to keep costs manageable.

  • Can you help prevent water damage from firefighting efforts?

    Yes, we address any water damage resulting from fire damage. Our team extracts water, dehumidifies, and dries the space to prevent mold growth and further complications, ensuring comprehensive recovery.

Services FAQ

  • What types of restoration services do you offer?

    We specialize in comprehensive disaster recovery services for commercial properties, including water damage, fire and smoke damage, mold remediation, storm damage, and more. Our expertise ensures minimal disruption to your business operations during the restoration process.

  • How quickly can you respond to an emergency?

    We offer 24/7 emergency response, 365 days a year. Our team is always ready to respond swiftly to fire, smoke, water, and other emergency situations, minimizing downtime and helping your business get back on track as quickly as possible.

  • Do you work with insurance companies?

    Yes, we partner with most insurance companies to streamline the claims process. We work directly with them to ensure your commercial property restoration is covered and processed efficiently, minimizing delays.

  • How long does the restoration process usually take?

    The timeline depends on the extent of the damage. After our initial assessment, we provide a detailed timeline and work diligently to minimize disruption, getting your business back on track and keeping you updated throughout the restoration process.

  • What steps do you take to ensure safety during restoration?

    We follow strict safety protocols and use personal protective equipment, ensuring both our team and your employees are safe during the restoration process. We also employ advanced tools and techniques to address hazards effectively.

  • Are your technicians certified?

    Yes, all of our technicians are fully certified and receive ongoing training in the latest restoration methods and industry standards. This ensures high-quality, reliable service for your commercial property.

  • Can you help with reconstruction after the cleanup?

    Yes, in addition to cleanup and restoration, we provide comprehensive reconstruction services to rebuild and repair damaged areas. This ensures a seamless recovery and gets your business operations back to normal as quickly as possible.

  • Do you handle the insurance claims for commercial clients?

    Yes, we work directly with most insurers to streamline the claims process. We document damage, provide estimates, and coordinate with your insurer to ensure you get the necessary coverage without hassle.

  • How do you determine what items can be salvaged in a commercial setting?

    Our team uses specialized equipment to assess affected materials and inventory. We identify items that can be restored and work to salvage as much as possible to reduce replacement costs.

  • What can I do to prevent damage in the future?

    Planning ahead is essential to any strong business strategy, especially for managing emergencies and natural disasters. With NDS PRIME™, you gain access to proactive solutions like 24/7/365 emergency response, pre-loss planning, post-loss reconstruction, and streamlined insurance coordination—all designed to minimize business disruptions, protect your revenue, and keep your operations running smoothly.